Facebook: Just an answering machine....*Won't let me dele...
A Facebook customer review by GetHuman user ~Jake foy from November 21st, 2017
Background on ~Jake foy's case
GetHuman: ~Jake foy - can you tell our other Facebook customers when your case took place?
~Jake foy: Yup. It was morning, on November 13th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Jake foy a list of common Facebook problems)
~Jake foy: "Business Page" was why I was trying to contact.
~Jake foy's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jake foy: Just an answering machine....*Won't let me delete my old old * year old account I haven't been on for years and is still operated by someone with a pic that doesn't look like me. Jake Foy
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Jake foy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jake foy: I'd give them a two out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Jake foy: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Jake foy: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jake foy taken from his Facebook customer service problem that occurred on November 13th, 2017.