Facebook: My account open the message are show the system...
A Facebook customer review by GetHuman user ~praveen rj from November 19th, 2017
Background on ~praveen rj's case
GetHuman: ~praveen rj - can you tell our other Facebook customers when your case took place?
~praveen rj: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~praveen rj a list of common Facebook problems)
~praveen rj: "Technical support" was why I was trying to contact.
~praveen rj's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~praveen rj: My account open the message are show the system no more options give me so please ask me how to reopen my facebook account....(Thank You You should receive an email from us soon. Thanks for your patience.)
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~praveen rj: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~praveen rj: I'd give them a four out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~praveen rj: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~praveen rj: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~praveen rj taken from his Facebook customer service problem that occurred on November 16th, 2017.