Facebook: didnt talk to anyone because they were not taki...
A Facebook customer review by GetHuman user ~doll little-baby from November 21st, 2017
Background on ~doll little-baby's case
GetHuman: ~doll little-baby - can you tell our other Facebook customers when your case took place?
~doll little-baby: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~doll little-baby a list of common Facebook problems)
~doll little-baby: "Technical support" was why I was trying to contact.
~doll little-baby's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~doll little-baby: didnt talk to anyone because they were not taking calls for support at that time I called even though it says **hrs * days a week
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~doll little-baby: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~doll little-baby: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~doll little-baby: For that I would say four out of five.
GetHuman: And finally- any advice for other Facebook customers?
~doll little-baby: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~doll little-baby taken from his Facebook customer service problem that occurred on November 18th, 2017.