Facebook: dont know why i got my account temporarily bloc...
A Facebook customer review by GetHuman user ~Alfred muaimoana from November 19th, 2017
Background on ~Alfred muaimoana's case
GetHuman: ~Alfred muaimoana - can you tell our other Facebook customers when your case took place?
~Alfred muaimoana: Sure. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Alfred muaimoana a list of common Facebook problems)
~Alfred muaimoana: "Delete Account" was why I was trying to contact.
~Alfred muaimoana's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Alfred muaimoana: dont know why i got my account temporarily blocked. and to make it worst i dont have any id. i need the facebook team to unlock now.
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Alfred muaimoana: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Alfred muaimoana: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Alfred muaimoana: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Alfred muaimoana: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Alfred muaimoana taken from his Facebook customer service problem that occurred on November 9th, 2017.