Facebook: i have been hacked by someone..they are sending...
A Facebook customer review by GetHuman user ~priya charming rensiya from November 21st, 2017
Background on ~priya charming rensiya's case
GetHuman: ~priya charming rensiya - can you tell our other Facebook customers when your case took place?
~priya charming rensiya: Yup. It was morning, on November 13th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~priya charming rensiya a list of common Facebook problems)
~priya charming rensiya: "Technical support" was why I was trying to contact.
~priya charming rensiya's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~priya charming rensiya: i have been hacked by someone..they are sending lots of unwanted and rubbish messages to my friends...so please kindly chexk my profile n tell me who is using my profilee..?
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~priya charming rensiya: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~priya charming rensiya: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~priya charming rensiya: For that I would say two out of five.
GetHuman: And finally- any advice for other Facebook customers?
~priya charming rensiya: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~priya charming rensiya taken from his Facebook customer service problem that occurred on November 13th, 2017.