i like facebook but...sumone has made my fake a...
A Facebook customer review by GetHuman user ~Armin Qayyum from November 20th, 2017
Background on ~Armin Qayyum's case
GetHuman: ~Armin Qayyum - can you tell our other Facebook customers when your case took place?
~Armin Qayyum: Yup. It was late at night, on November 19th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Armin Qayyum a list of common Facebook problems)
~Armin Qayyum: "Recover account" was why I was trying to contact.
~Armin Qayyum's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Armin Qayyum: i like facebook but...sumone has made my fake account reporting is not workin the id userhave my picture and is blackmailling and abusing me
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Armin Qayyum: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Armin Qayyum: I'd give them a three out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Armin Qayyum: For that I would say two out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Armin Qayyum: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Armin Qayyum taken from his Facebook customer service problem that occurred on November 19th, 2017.