Facebook: no help at all face book is to cheap to hire ph...
A Facebook customer review by GetHuman user ~Gary Sparks from November 22nd, 2017
Background on ~Gary Sparks's case
GetHuman: ~Gary Sparks - can you tell our other Facebook customers when your case took place?
~Gary Sparks: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Gary Sparks a list of common Facebook problems)
~Gary Sparks: "Delete Account" was why I was trying to contact.
~Gary Sparks's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gary Sparks: no help at all face book is to cheap to hire phone representatives to help solve the sigh in problems. Every day i have to make a new password, why are we being hacked??
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Gary Sparks: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gary Sparks: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Gary Sparks: For that I would say three out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Gary Sparks: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gary Sparks taken from his Facebook customer service problem that occurred on November 15th, 2017.