Family Dollar Stores Inc.: Kudos to the staff and management of the locati...

A Family Dollar Stores Inc. customer review by GetHuman user ~Emory Griffis from November 25th, 2017

Background on ~Emory Griffis's case

GetHuman: ~Emory Griffis - can you tell our other Family Dollar Stores Inc. customers when your case took place?
~Emory Griffis: Sure. It was evening, on November 21st.
GetHuman: Did you reach out to Family Dollar Stores Inc., and if so, how?
~Emory Griffis: I used the 866-377-6420 number I found for on the GetHuman Family Dollar Stores Inc. customer phone number page I was on: Family Dollar Stores Inc. Customer Service Phone Number
GetHuman: And which of these common Family Dollar Stores Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Emory Griffis a list of common Family Dollar Stores Inc. problems)
~Emory Griffis: "Return an Order" was why I was trying to contact.

~Emory Griffis's review of Family Dollar Stores Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Family Dollar Stores Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Emory Griffis: Kudos to the staff and management of the location in Folkston, GA! The store is always clean and the shelves always fully stocked. Plus, the staff is efficient and always speak to customers both when entering the store and say thank you at checkout. I sure hope the merger with the other dollar store doesn't go through- they can't hold a candle to the shopping experience at Family Dollar. Ya'll keep up the good work!
GetHuman: Let's quantify your experience contacting Family Dollar Stores Inc.. On a scale of 1 to 5, how easy is it go get help on a Family Dollar Stores Inc. problem?
~Emory Griffis: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Emory Griffis: I'd give them a four out of five on communication.
GetHuman: And what about Family Dollar Stores Inc.'s ability to quickly and effectively address your problem?
~Emory Griffis: For that I would say three out of five.
GetHuman: And finally- any advice for other Family Dollar Stores Inc. customers?
~Emory Griffis: Call them early in the day or late. Don't forget any personal or account information you might need for Family Dollar Stores Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Emory Griffis taken from his Family Dollar Stores Inc. customer service problem that occurred on November 21st, 2017.

Family Dollar Stores Inc.

1.67 of 5 stars | 21 reviews

~Emory Griffis's Family Dollar Stores Inc. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Family Dollar Stores Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Family Dollar Stores Inc. in any way.

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