Family Dollar Stores Inc.: No option to speak with a personal in accounts...

A Family Dollar Stores Inc. customer review by GetHuman user GetHuman-50053 from November 25th, 2017

Background on GetHuman-50053's case

GetHuman: GetHuman-50053 - can you tell our other Family Dollar Stores Inc. customers when your case took place?
GetHuman-50053: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to Family Dollar Stores Inc., and if so, how?
GetHuman-50053: I used the 866-377-6420 number I found for on the GetHuman Family Dollar Stores Inc. customer phone number page I was on: Family Dollar Stores Inc. Customer Service Phone Number
GetHuman: And which of these common Family Dollar Stores Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-50053 a list of common Family Dollar Stores Inc. problems)
GetHuman-50053: "Refund a Charge" was why I was trying to contact.

GetHuman-50053's review of Family Dollar Stores Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Family Dollar Stores Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-50053: No option to speak with a personal in accounts payable department. Family Dollar Corp. error on a check issued and that check was suppose to be cancel and new check was suppose to be mail but never recieved check. Service was provided to Family Dollar Store ***** on ********.
GetHuman: Let's quantify your experience contacting Family Dollar Stores Inc.. On a scale of 1 to 5, how easy is it go get help on a Family Dollar Stores Inc. problem?
GetHuman-50053: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-50053: I'd give them a three out of five on communication.
GetHuman: And what about Family Dollar Stores Inc.'s ability to quickly and effectively address your problem?
GetHuman-50053: For that I would say two out of five.
GetHuman: And finally- any advice for other Family Dollar Stores Inc. customers?
GetHuman-50053: Call them early in the day or late. Don't forget any personal or account information you might need for Family Dollar Stores Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-50053 taken from his Family Dollar Stores Inc. customer service problem that occurred on November 22nd, 2017.

Family Dollar Stores Inc.

1.67 of 5 stars | 21 reviews

GetHuman-50053's Family Dollar Stores Inc. Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Family Dollar Stores Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Family Dollar Stores Inc. in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!