Family Dollar Stores Inc.: Once you touch one for customer comments or com...

A Family Dollar Stores Inc. customer review by GetHuman user ~cabeachbabe from November 24th, 2017

Background on ~cabeachbabe's case

GetHuman: ~cabeachbabe - can you tell our other Family Dollar Stores Inc. customers when your case took place?
~cabeachbabe: Yes. It was evening, on November 19th.
GetHuman: Did you reach out to Family Dollar Stores Inc., and if so, how?
~cabeachbabe: I used the 866-377-6420 number I found for on the GetHuman Family Dollar Stores Inc. customer phone number page I was on: Family Dollar Stores Inc. Customer Service Phone Number
GetHuman: And which of these common Family Dollar Stores Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~cabeachbabe a list of common Family Dollar Stores Inc. problems)
~cabeachbabe: "Store Feedback" was why I was trying to contact.

~cabeachbabe's review of Family Dollar Stores Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Family Dollar Stores Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cabeachbabe: Once you touch one for customer comments or complaints you're asked to enter the store number on the receipt. I was directly connected to the CA customer care and a human being. She listened, acknowledged the issue and explained the issue would be taken up with the Area Supervisor. Total call was approximately ** minutes, all of which was a back and forth dialog.
GetHuman: Let's quantify your experience contacting Family Dollar Stores Inc.. On a scale of 1 to 5, how easy is it go get help on a Family Dollar Stores Inc. problem?
~cabeachbabe: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cabeachbabe: I'd give them a three out of five on communication.
GetHuman: And what about Family Dollar Stores Inc.'s ability to quickly and effectively address your problem?
~cabeachbabe: For that I would say four out of five.
GetHuman: And finally- any advice for other Family Dollar Stores Inc. customers?
~cabeachbabe: Call them early in the day or late. Don't forget any personal or account information you might need for Family Dollar Stores Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cabeachbabe taken from his Family Dollar Stores Inc. customer service problem that occurred on November 19th, 2017.

Family Dollar Stores Inc.

1.67 of 5 stars | 21 reviews

~cabeachbabe's Family Dollar Stores Inc. Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Family Dollar Stores Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Family Dollar Stores Inc. in any way.

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