Fanatics.com: My order got returned

A Fanatics.com customer review by GetHuman user GetHuman50733 from December 7th, 2017

Background on GetHuman50733's case

GetHuman: GetHuman50733 - can you tell our other Fanatics.com customers when your case took place?
GetHuman50733: Yes I can. It was afternoon, on December 3rd.
GetHuman: Did you reach out to Fanatics.com, and if so, how?
GetHuman50733: I used the +1 877-833-7397 number I found for on the GetHuman Fanatics.com customer phone number page I was on: Fanatics.com Customer Service Phone Number
GetHuman: And which of these common Fanatics.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman50733 a list of common Fanatics.com problems)
GetHuman50733: "Refund a Charge" was why I was trying to call.

GetHuman50733's review of Fanatics.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Fanatics.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman50733: My order got returned
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman50733: My order got returned and I didn't not recieve it
GetHuman: Let's quantify your experience contacting Fanatics.com. On a scale of 1 to 5, how easy is it go get help on a Fanatics.com problem?
GetHuman50733: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman50733: I'd give them a five out of five on communication.
GetHuman: And what about Fanatics.com's ability to quickly and effectively address your problem?
GetHuman50733: For that I would say five out of five.
GetHuman: And finally- any advice for other Fanatics.com customers?
GetHuman50733: Call them early in the day or late. Don't forget any personal or account information you might need for Fanatics.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman50733 taken from his Fanatics.com customer service problem that occurred on December 3rd, 2017.

Fanatics.com

7.20 of 5 stars | 12 reviews

GetHuman50733's Fanatics.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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