Fathead: coupons
A Fathead customer review by GetHuman user GetHuman44188 from December 7th, 2017
Background on GetHuman44188's case
GetHuman: GetHuman44188 - can you tell our other Fathead customers when your case took place?
GetHuman44188: Yeah. It was morning, on December 5th.
GetHuman: Did you reach out to Fathead, and if so, how?
GetHuman: And which of these common Fathead customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman44188 a list of common Fathead problems)
GetHuman44188: "Returns" was why I was trying to call.
GetHuman44188's review of Fathead customer service
GetHuman: So how would you sum up your experience for GetHuman's Fathead customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman44188: coupons
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman44188: The coupon I entered says to call customer service to get the coupon. I tried other different codes and it says those are invalid. But the one I did try one of them just says to call customer service. That coupon was for **% off. And I have been on hold and they still wont answer over ** minutes.
GetHuman: Let's quantify your experience contacting Fathead. On a scale of 1 to 5, how easy is it go get help on a Fathead problem?
GetHuman44188: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman44188: I'd give them a two out of five on communication.
GetHuman: And what about Fathead's ability to quickly and effectively address your problem?
GetHuman44188: For that I would say one out of five.
GetHuman: And finally- any advice for other Fathead customers?
GetHuman44188: Call them early in the day or late. Don't forget any personal or account information you might need for Fathead to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman44188 taken from his Fathead customer service problem that occurred on December 5th, 2017.
Fathead
-1.00 of 5 stars | 48 reviews
GetHuman44188's Fathead Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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