Ygnition Networks: First off. The service *****. Walk around your...

A Ygnition Networks customer review by GetHuman user ~tiffanyygood from November 11th, 2017

Background on ~tiffanyygood's case

GetHuman: ~tiffanyygood - can you tell our other Ygnition Networks customers when your case took place?
~tiffanyygood: Yeah. It was late at night, on November 9th.
GetHuman: Did you reach out to Ygnition Networks, and if so, how?
~tiffanyygood: I used a phone number I found on the GetHuman Ygnition Networks customer service contact info page: Contact Ygnition Networks Customer Service
GetHuman: And which of these common Ygnition Networks customer issues best describes the reason you wanted to talk to them?
(Shows ~tiffanyygood a list of common Ygnition Networks problems)
~tiffanyygood: "Technical support" was why I was trying to call.

~tiffanyygood's review of Ygnition Networks customer service

GetHuman: So how would you sum up your experience for GetHuman's Ygnition Networks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tiffanyygood: First off. The service *****. Walk around your apartment and your internet and cable goes out. Internet service was likle $**.** a month for service that never worked. I was told I had to put my tv * ft from the wall by the cable outlet, which was on a interior hallway wall. No one would ever put there TV there. Then chraged me $***.** for equipment because the guy and I couldnt meet up at my house soon enough for it. Then when I called to complain I was told I could have mailed it to them all along. I told her I was never told that. Now the guy come to my house in * days maybe and then it will take * to ** business days to get that money back in my account. I would never do business with this company again. BUYER BEWARE!
GetHuman: Let's quantify your experience contacting Ygnition Networks. On a scale of 1 to 5, how easy is it go get help on a Ygnition Networks problem?
~tiffanyygood: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tiffanyygood: I'd give them a one out of five on communication.
GetHuman: And what about Ygnition Networks's ability to quickly and effectively address your problem?
~tiffanyygood: For that I would say three out of five.
GetHuman: And finally- any advice for other Ygnition Networks customers?
~tiffanyygood: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ygnition Networks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tiffanyygood taken from his Ygnition Networks customer service problem that occurred on November 9th, 2017.

Ygnition Networks

1.25 of 5 stars | 2 reviews

~tiffanyygood's Ygnition Networks Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ygnition Networks, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ygnition Networks in any way.

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