FurniturePM: They don't answer the phone, or respond to emai...
A FurniturePM customer review by GetHuman user ~chriso from November 16th, 2017
Background on ~chriso's case
GetHuman: ~chriso - can you tell our other FurniturePM customers when your case took place?
~chriso: Yeah. It was evening, on November 14th.
GetHuman: Did you reach out to FurniturePM, and if so, how?
GetHuman: And which of these common FurniturePM customer issues best describes the reason you wanted to talk to them?
(Shows ~chriso a list of common FurniturePM problems)
~chriso: "Track order" was why I was trying to contact.
~chriso's review of FurniturePM customer service
GetHuman: So how would you sum up your experience for GetHuman's FurniturePM customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chriso: They don't answer the phone, or respond to emails. You will be left in the dark about your order. Not even sure that I will ever receive my items.
GetHuman: Let's quantify your experience contacting FurniturePM. On a scale of 1 to 5, how easy is it go get help on a FurniturePM problem?
~chriso: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chriso: I'd give them a one out of five on communication.
GetHuman: And what about FurniturePM's ability to quickly and effectively address your problem?
~chriso: For that I would say three out of five.
GetHuman: And finally- any advice for other FurniturePM customers?
~chriso: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for FurniturePM to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chriso taken from his FurniturePM customer service problem that occurred on November 14th, 2017.
FurniturePM
2.33 of 5 stars | 2 reviews
~chriso's FurniturePM Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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