GE Money Bank: Because the creditor did not indicate my GE Mon...
A GE Money Bank customer review by GetHuman user GetHuman-279513 from November 21st, 2017
Background on GetHuman-279513's case
GetHuman: GetHuman-279513 - can you tell our other GE Money Bank customers when your case took place?
GetHuman-279513: Yup. It was late at night, on November 14th.
GetHuman: Did you reach out to GE Money Bank, and if so, how?
GetHuman: And which of these common GE Money Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-279513 a list of common GE Money Bank problems)
GetHuman-279513: "Complaint" was why I was trying to call.
GetHuman-279513's review of GE Money Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Money Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-279513: Because the creditor did not indicate my GE Money Bank acct. no., she tried looking my acct by my ssn. but found nothing. Then she asked if Ive ever had a credit card with GE Capital. I said no, Im calling about GE Money Bank. Turns out this number is not for GE Money Bank. It is only for GE Capital. She then gave me GE Money Banks *** number and transfer me to just get hung up on. And then calling the *** number she gave me to find out they are closed today. Very frustrating!
GetHuman: Let's quantify your experience contacting GE Money Bank. On a scale of 1 to 5, how easy is it go get help on a GE Money Bank problem?
GetHuman-279513: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-279513: I'd give them a one out of five on communication.
GetHuman: And what about GE Money Bank's ability to quickly and effectively address your problem?
GetHuman-279513: For that I would say one out of five.
GetHuman: And finally- any advice for other GE Money Bank customers?
GetHuman-279513: Call them early in the day or late. Don't forget any personal or account information you might need for GE Money Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-279513 taken from his GE Money Bank customer service problem that occurred on November 14th, 2017.