Sonic: Get rid of that dumb commercial
A Sonic customer review by GetHuman user GetHuman-akc1313 from November 29th, 2017
Background on GetHuman-akc1313's case
GetHuman: GetHuman-akc1313 - can you tell our other Sonic customers when your case took place?
GetHuman-akc1313: Yup. It was morning, on November 23rd.
GetHuman: Did you reach out to Sonic, and if so, how?
GetHuman: And which of these common Sonic customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-akc1313 a list of common Sonic problems)
GetHuman-akc1313: "Cancel a reservation" was why I was trying to call.
GetHuman-akc1313's review of Sonic customer service
GetHuman: So how would you sum up your experience for GetHuman's Sonic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-akc1313: Get rid of that dumb commercial
GetHuman: Can you tell the rest of us a bit more from what happened on 11/23/17?
GetHuman-akc1313: I think Sonic drive ins have great food and drinks but I HATE your commercials with those two imbeciles. I turn it off every time it come on. Maybe you should consider changing it. It is insulting to Intelligent people. You have those tow flee brained idiots talking to hot dogs. I think you can do better
GetHuman: Let's quantify your experience contacting Sonic. On a scale of 1 to 5, how easy is it go get help on a Sonic problem?
GetHuman-akc1313: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-akc1313: I'd give them a three out of five on communication.
GetHuman: And what about Sonic's ability to quickly and effectively address your problem?
GetHuman-akc1313: For that I would say five out of five.
GetHuman: And finally- any advice for other Sonic customers?
GetHuman-akc1313: Call them early in the day or late. Don't forget any personal or account information you might need for Sonic to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-akc1313 taken from his Sonic customer service problem that occurred on November 23rd, 2017.