GoFundMe: daugther age **yr old died father wont pay so i...
A GoFundMe customer review by GetHuman user GetHuman-mmm_mcg from November 30th, 2017
Background on GetHuman-mmm_mcg's case
GetHuman: GetHuman-mmm_mcg - can you tell our other GoFundMe customers when your case took place?
GetHuman-mmm_mcg: Yes I can. It was evening, on November 28th.
GetHuman: Did you reach out to GoFundMe, and if so, how?
GetHuman: And which of these common GoFundMe customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mmm_mcg a list of common GoFundMe problems)
GetHuman-mmm_mcg: "Question" was why I was trying to contact.
GetHuman-mmm_mcg's review of GoFundMe customer service
GetHuman: So how would you sum up your experience for GetHuman's GoFundMe customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mmm_mcg: daugther age **yr old died father wont pay so i set up gofundme account now the funneral is sat and
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-mmm_mcg: I created an account for my daughter which passed awayage ** and my ex decides to be a jerk and call go fundme they placed a hold on my account!!!!I even offered proff to support me and the gal refused she said only if she talks to him...NOW I have a problem with her taking word over someone else unproffesional.i don't need to be dealing with this not now trying to make arrangements for funeral. I turn to gofundme in my time of need....now it seems I wont be having a service this Saturday..... tragic
GetHuman: Let's quantify your experience contacting GoFundMe. On a scale of 1 to 5, how easy is it go get help on a GoFundMe problem?
GetHuman-mmm_mcg: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mmm_mcg: I'd give them a four out of five on communication.
GetHuman: And what about GoFundMe's ability to quickly and effectively address your problem?
GetHuman-mmm_mcg: For that I would say one out of five.
GetHuman: And finally- any advice for other GoFundMe customers?
GetHuman-mmm_mcg: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for GoFundMe to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mmm_mcg taken from his GoFundMe customer service problem that occurred on November 28th, 2017.