People's United Bank: Helpful friendly human operator answered by pre...
A People's United Bank customer review by GetHuman user ~qryptic from November 21st, 2017
Background on ~qryptic's case
GetHuman: ~qryptic - can you tell our other People's United Bank customers when your case took place?
~qryptic: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to People's United Bank, and if so, how?
GetHuman: And which of these common People's United Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~qryptic a list of common People's United Bank problems)
~qryptic: "Complaint" was why I was trying to call.
~qryptic's review of People's United Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's People's United Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~qryptic: Helpful friendly human operator answered by pressing * on this line. She took the time to help find who in the bank I should speak to. However, that person's number ended up going to voice mail.
GetHuman: Let's quantify your experience contacting People's United Bank. On a scale of 1 to 5, how easy is it go get help on a People's United Bank problem?
~qryptic: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~qryptic: I'd give them a one out of five on communication.
GetHuman: And what about People's United Bank's ability to quickly and effectively address your problem?
~qryptic: For that I would say one out of five.
GetHuman: And finally- any advice for other People's United Bank customers?
~qryptic: Call them early in the day or late. Don't forget any personal or account information you might need for People's United Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~qryptic taken from his People's United Bank customer service problem that occurred on November 18th, 2017.