Hollister Co.: I would like a response if you care about your...
A Hollister Co. customer review by GetHuman user ~Fara from November 18th, 2017
Background on ~Fara's case
GetHuman: ~Fara - can you tell our other Hollister Co. customers when your case took place?
~Fara: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Hollister Co., and if so, how?
GetHuman: And which of these common Hollister Co. customer issues best describes the reason you wanted to talk to them?
(Shows ~Fara a list of common Hollister Co. problems)
~Fara: "Track order" was why I was trying to contact.
~Fara's review of Hollister Co. customer service
GetHuman: So how would you sum up your experience for GetHuman's Hollister Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fara: I would like a response if you care about your customers. I have had a horrible experience in your store. Disgusting
GetHuman: Let's quantify your experience contacting Hollister Co.. On a scale of 1 to 5, how easy is it go get help on a Hollister Co. problem?
~Fara: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fara: I'd give them a five out of five on communication.
GetHuman: And what about Hollister Co.'s ability to quickly and effectively address your problem?
~Fara: For that I would say two out of five.
GetHuman: And finally- any advice for other Hollister Co. customers?
~Fara: Call them early in the day or late. Don't forget any personal or account information you might need for Hollister Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fara taken from his Hollister Co. customer service problem that occurred on November 10th, 2017.