Homewood Suites: I was told someone will get back to me in ** ho...
A Homewood Suites customer review by GetHuman user GetHuman-21737 from November 16th, 2017
Background on GetHuman-21737's case
GetHuman: GetHuman-21737 - can you tell our other Homewood Suites customers when your case took place?
GetHuman-21737: Yeah. It was morning, on November 8th.
GetHuman: Did you reach out to Homewood Suites, and if so, how?
GetHuman: And which of these common Homewood Suites customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-21737 a list of common Homewood Suites problems)
GetHuman-21737: "Loyalty program" was why I was trying to call.
GetHuman-21737's review of Homewood Suites customer service
GetHuman: So how would you sum up your experience for GetHuman's Homewood Suites customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-21737: I was told someone will get back to me in ** hours if not I was told to call them back at a * she e-mailed me
GetHuman: Let's quantify your experience contacting Homewood Suites. On a scale of 1 to 5, how easy is it go get help on a Homewood Suites problem?
GetHuman-21737: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-21737: I'd give them a three out of five on communication.
GetHuman: And what about Homewood Suites's ability to quickly and effectively address your problem?
GetHuman-21737: For that I would say five out of five.
GetHuman: And finally- any advice for other Homewood Suites customers?
GetHuman-21737: Call them early in the day or late. Don't forget any personal or account information you might need for Homewood Suites to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-21737 taken from his Homewood Suites customer service problem that occurred on November 8th, 2017.
Homewood Suites
4.00 of 5 stars | 1 reviews
GetHuman-21737's Homewood Suites Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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