Hot Pockets: i got a free hot pocket from corporate because...

A Hot Pockets customer review by GetHuman user GetHuman-261359 from November 9th, 2017

Background on GetHuman-261359's case

GetHuman: GetHuman-261359 - can you tell our other Hot Pockets customers when your case took place?
GetHuman-261359: Yes. It was evening, on November 3rd.
GetHuman: Did you reach out to Hot Pockets, and if so, how?
GetHuman-261359: I used the 800-350-5016 number I found for on the GetHuman Hot Pockets customer phone number page I was on: Hot Pockets Customer Service Phone Number
GetHuman: And which of these common Hot Pockets customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-261359 a list of common Hot Pockets problems)
GetHuman-261359: "Returns" was why I was trying to call.

GetHuman-261359's review of Hot Pockets customer service

GetHuman: So how would you sum up your experience for GetHuman's Hot Pockets customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-261359: i got a free hot pocket from corporate because my hot pocket had nothing in it. it was just bread.it was so sad.
GetHuman: Let's quantify your experience contacting Hot Pockets. On a scale of 1 to 5, how easy is it go get help on a Hot Pockets problem?
GetHuman-261359: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-261359: I'd give them a four out of five on communication.
GetHuman: And what about Hot Pockets's ability to quickly and effectively address your problem?
GetHuman-261359: For that I would say three out of five.
GetHuman: And finally- any advice for other Hot Pockets customers?
GetHuman-261359: Call them early in the day or late. Don't forget any personal or account information you might need for Hot Pockets to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-261359 taken from his Hot Pockets customer service problem that occurred on November 3rd, 2017.

Hot Pockets

2.67 of 5 stars | 2 reviews

GetHuman-261359's Hot Pockets Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Hot Pockets, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Hot Pockets in any way.

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