Hot/Lean Pockets: i got a free hot pocket from corporate because...

A Hot/Lean Pockets customer review by GetHuman user GetHuman-261359 from November 9th, 2017

Background on GetHuman-261359's case

GetHuman: GetHuman-261359 - can you tell our other Hot/Lean Pockets customers when your case took place?
GetHuman-261359: Yes. It was evening, on November 3rd.
GetHuman: Did you reach out to Hot/Lean Pockets, and if so, how?
GetHuman-261359: I used the 800-350-5016 number I found for on the GetHuman Hot/Lean Pockets customer phone number page I was on: Hot/Lean Pockets Customer Service Phone Number
GetHuman: And which of these common Hot/Lean Pockets customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-261359 a list of common Hot/Lean Pockets problems)
GetHuman-261359: "Returns" was why I was trying to call.

GetHuman-261359's review of Hot/Lean Pockets customer service

GetHuman: So how would you sum up your experience for GetHuman's Hot/Lean Pockets customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-261359: i got a free hot pocket from corporate because my hot pocket had nothing in it. it was just bread.it was so sad.
GetHuman: Let's quantify your experience contacting Hot/Lean Pockets. On a scale of 1 to 5, how easy is it go get help on a Hot/Lean Pockets problem?
GetHuman-261359: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-261359: I'd give them a four out of five on communication.
GetHuman: And what about Hot/Lean Pockets's ability to quickly and effectively address your problem?
GetHuman-261359: For that I would say three out of five.
GetHuman: And finally- any advice for other Hot/Lean Pockets customers?
GetHuman-261359: Call them early in the day or late. Don't forget any personal or account information you might need for Hot/Lean Pockets to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-261359 taken from his Hot/Lean Pockets customer service problem that occurred on November 3rd, 2017.

Hot/Lean Pockets

2.67 of 5 stars | 2 reviews

GetHuman-261359's Hot/Lean Pockets Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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