National Geographic Society: I Googled National Geographic Customer Service...
A National Geographic Society customer review by GetHuman user GetHuman-430138 from November 21st, 2017
Background on GetHuman-430138's case
GetHuman: GetHuman-430138 - can you tell our other National Geographic Society customers when your case took place?
GetHuman-430138: Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to National Geographic Society, and if so, how?
GetHuman: And which of these common National Geographic Society customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-430138 a list of common National Geographic Society problems)
GetHuman-430138: "Cancel subscription" was why I was trying to call.
GetHuman-430138's review of National Geographic Society customer service
GetHuman: So how would you sum up your experience for GetHuman's National Geographic Society customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-430138: I Googled National Geographic Customer Service, chose this site for the phone number, and was connected right away.
GetHuman: Let's quantify your experience contacting National Geographic Society. On a scale of 1 to 5, how easy is it go get help on a National Geographic Society problem?
GetHuman-430138: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-430138: I'd give them a five out of five on communication.
GetHuman: And what about National Geographic Society's ability to quickly and effectively address your problem?
GetHuman-430138: For that I would say three out of five.
GetHuman: And finally- any advice for other National Geographic Society customers?
GetHuman-430138: Call them early in the day or late. Don't forget any personal or account information you might need for National Geographic Society to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-430138 taken from his National Geographic Society customer service problem that occurred on November 18th, 2017.