I bought a gator John Deere for my grandson and...
A John Deere customer review by GetHuman user GetHuman-miranda16 from December 1st, 2017
Background on GetHuman-miranda16's case
GetHuman: GetHuman-miranda16 - can you tell our other John Deere customers when your case took place?
GetHuman-miranda16: Yeah. It was morning, on November 24th.
GetHuman: Did you reach out to John Deere, and if so, how?
GetHuman: And which of these common John Deere customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-miranda16 a list of common John Deere problems)
GetHuman-miranda16: "Complaint" was why I was trying to call.
GetHuman-miranda16's review of John Deere customer service
GetHuman: So how would you sum up your experience for GetHuman's John Deere customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-miranda16: I bought a gator John Deere for my grandson and the parts was missing couldn't even enjoy it
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-miranda16: His heart was broken and I think for *** dollars he should of rode it
GetHuman: Let's quantify your experience contacting John Deere. On a scale of 1 to 5, how easy is it go get help on a John Deere problem?
GetHuman-miranda16: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-miranda16: I'd give them a five out of five on communication.
GetHuman: And what about John Deere's ability to quickly and effectively address your problem?
GetHuman-miranda16: For that I would say two out of five.
GetHuman: And finally- any advice for other John Deere customers?
GetHuman-miranda16: Call them early in the day or late. Don't forget any personal or account information you might need for John Deere to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-miranda16 taken from his John Deere customer service problem that occurred on November 24th, 2017.