HSN.com: I bought an Android phone and could not get*my...

A HSN.com customer review by GetHuman user GetHuman-167831 from November 24th, 2017

Background on GetHuman-167831's case

GetHuman: GetHuman-167831 - can you tell our other HSN.com customers when your case took place?
GetHuman-167831: Sure. It was late at night, on November 16th.
GetHuman: Did you reach out to HSN.com, and if so, how?
GetHuman-167831: I used the 800-284-3900 number I found for on the GetHuman HSN.com customer phone number page I was on: HSN.com Customer Service Phone Number
GetHuman: And which of these common HSN.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-167831 a list of common HSN.com problems)
GetHuman-167831: "Cancel order" was why I was trying to call.

GetHuman-167831's review of HSN.com customer service

GetHuman: So how would you sum up your experience for GetHuman's HSN.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-167831: I bought an Android phone and could not get*my **** minutes transferred onto my present Tracphone. I was given another number to call.
GetHuman: Let's quantify your experience contacting HSN.com. On a scale of 1 to 5, how easy is it go get help on a HSN.com problem?
GetHuman-167831: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-167831: I'd give them a two out of five on communication.
GetHuman: And what about HSN.com's ability to quickly and effectively address your problem?
GetHuman-167831: For that I would say three out of five.
GetHuman: And finally- any advice for other HSN.com customers?
GetHuman-167831: Call them early in the day or late. Don't forget any personal or account information you might need for HSN.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-167831 taken from his HSN.com customer service problem that occurred on November 16th, 2017.

HSN.com

3.00 of 5 stars | 19 reviews

GetHuman-167831's HSN.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like HSN.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with HSN.com in any way.

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