Shopjustice.com: I called there twice today to correct an error...

A Shopjustice.com customer review by GetHuman user GetHuman-12492 from November 20th, 2017

Background on GetHuman-12492's case

GetHuman: GetHuman-12492 - can you tell our other Shopjustice.com customers when your case took place?
GetHuman-12492: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to Shopjustice.com, and if so, how?
GetHuman-12492: I used a phone number I found on the GetHuman Shopjustice.com customer service contact info page: Contact Shopjustice.com Customer Service
GetHuman: And which of these common Shopjustice.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-12492 a list of common Shopjustice.com problems)
GetHuman-12492: "Track order" was why I was trying to call.

GetHuman-12492's review of Shopjustice.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Shopjustice.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-12492: I called there twice today to correct an error on the billing and shipping address and was told it could not be corrected, because it is now in the order status. Worst customer service I have ever rec'd and will never shop Justice again!
GetHuman: Let's quantify your experience contacting Shopjustice.com. On a scale of 1 to 5, how easy is it go get help on a Shopjustice.com problem?
GetHuman-12492: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-12492: I'd give them a one out of five on communication.
GetHuman: And what about Shopjustice.com's ability to quickly and effectively address your problem?
GetHuman-12492: For that I would say five out of five.
GetHuman: And finally- any advice for other Shopjustice.com customers?
GetHuman-12492: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Shopjustice.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-12492 taken from his Shopjustice.com customer service problem that occurred on November 14th, 2017.

Shopjustice.com

1.88 of 5 stars | 4 reviews

GetHuman-12492's Shopjustice.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Shopjustice.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Shopjustice.com in any way.

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