Metlife - Home Loans: I called this number when I didn't get anywhere...

A Metlife - Home Loans customer review by GetHuman user ~aps from November 15th, 2017

Background on ~aps's case

GetHuman: ~aps - can you tell our other Metlife - Home Loans customers when your case took place?
~aps: Yup. It was evening, on November 13th.
GetHuman: Did you reach out to Metlife - Home Loans, and if so, how?
~aps: I used the 888-638-6964 number I found for on the GetHuman Metlife - Home Loans customer phone number page I was on: Metlife - Home Loans Customer Service Phone Number
GetHuman: And which of these common Metlife - Home Loans customer issues best describes the reason you wanted to talk to them?
(Shows ~aps a list of common Metlife - Home Loans problems)
~aps: "None of those really matches why I wanted to call Metlife - Home Loans that day." was why I was trying to call.

~aps's review of Metlife - Home Loans customer service

GetHuman: So how would you sum up your experience for GetHuman's Metlife - Home Loans customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~aps: I called this number when I didn't get anywhere with the other number. Question answered by customer service rep right away, promptly and with courtesy.
GetHuman: Let's quantify your experience contacting Metlife - Home Loans. On a scale of 1 to 5, how easy is it go get help on a Metlife - Home Loans problem?
~aps: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~aps: I'd give them a five out of five on communication.
GetHuman: And what about Metlife - Home Loans's ability to quickly and effectively address your problem?
~aps: For that I would say five out of five.
GetHuman: And finally- any advice for other Metlife - Home Loans customers?
~aps: Call them early in the day or late. Don't forget any personal or account information you might need for Metlife - Home Loans to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~aps taken from his Metlife - Home Loans customer service problem that occurred on November 13th, 2017.

Metlife - Home Loans

5.00 of 5 stars | 8 reviews

~aps's Metlife - Home Loans Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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