Washington Post: I had called to cancel my subscription you woul...
A Washington Post customer review by GetHuman user ~Anonymous from November 28th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Washington Post customers when your case took place?
~Anonymous: Yup. It was evening, on November 24th.
GetHuman: Did you reach out to Washington Post, and if so, how?
GetHuman: And which of these common Washington Post customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Washington Post problems)
~Anonymous: "Account issue" was why I was trying to call.
~Anonymous's review of Washington Post customer service
GetHuman: So how would you sum up your experience for GetHuman's Washington Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: I had called to cancel my subscription you would thought that I had asked to his mother you already have direct deposit you take the money in advance. when I ask that it be canceled it shouldnt be any problem I dont care if you keep it comming until the money runs out .When I tell you that I want to cancel that what the F*** I mean no further discussion case closed dont try to get me to change my subscription I want it ended I get tired of paying for something that no one in the house reads papers get thrown away unopened almost daily enough is enough. Its not my fault the internet is wipeing you out techolonigy changes and you just happen to be a dinosaur that is slowing turning into coal.
GetHuman: Let's quantify your experience contacting Washington Post. On a scale of 1 to 5, how easy is it go get help on a Washington Post problem?
~Anonymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a two out of five on communication.
GetHuman: And what about Washington Post's ability to quickly and effectively address your problem?
~Anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Washington Post customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Washington Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Washington Post customer service problem that occurred on November 24th, 2017.