Bankers Life & Casualty Co: I have been trying for *weeks to talk to someon...

A Bankers Life & Casualty Co customer review by GetHuman user ~cb from November 25th, 2017

Background on ~cb's case

GetHuman: ~cb - can you tell our other Bankers Life & Casualty Co customers when your case took place?
~cb: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Bankers Life & Casualty Co, and if so, how?
~cb: I used the 800-621-3724 number I found for on the GetHuman Bankers Life & Casualty Co customer phone number page I was on: Bankers Life & Casualty Co Customer Service Phone Number
GetHuman: And which of these common Bankers Life & Casualty Co customer issues best describes the reason you wanted to talk to them?
(Shows ~cb a list of common Bankers Life & Casualty Co problems)
~cb: "None of those really matches why I wanted to call Bankers Life & Casualty Co that day." was why I was trying to call.

~cb's review of Bankers Life & Casualty Co customer service

GetHuman: So how would you sum up your experience for GetHuman's Bankers Life & Casualty Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cb: I have been trying for *weeks to talk to someone regarding my coverage. It I really needed assist immediately, how traumatic would that be? My mother and I both own policies and I want to get some additional info regarding my policy specifically.
GetHuman: Let's quantify your experience contacting Bankers Life & Casualty Co. On a scale of 1 to 5, how easy is it go get help on a Bankers Life & Casualty Co problem?
~cb: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cb: I'd give them a one out of five on communication.
GetHuman: And what about Bankers Life & Casualty Co's ability to quickly and effectively address your problem?
~cb: For that I would say two out of five.
GetHuman: And finally- any advice for other Bankers Life & Casualty Co customers?
~cb: Call them early in the day or late. Don't forget any personal or account information you might need for Bankers Life & Casualty Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cb taken from his Bankers Life & Casualty Co customer service problem that occurred on November 22nd, 2017.

Bankers Life & Casualty Co

1.00 of 5 stars | 20 reviews

~cb's Bankers Life & Casualty Co Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bankers Life & Casualty Co, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bankers Life & Casualty Co in any way.

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