American Income Life Insurance Company: I just went to the American Income Life website...
A American Income Life Insurance Company customer review by GetHuman user ~OhioMom from November 15th, 2017
Background on ~OhioMom's case
GetHuman: ~OhioMom - can you tell our other American Income Life Insurance Company customers when your case took place?
~OhioMom: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to American Income Life Insurance Company, and if so, how?
GetHuman: And which of these common American Income Life Insurance Company customer issues best describes the reason you wanted to talk to them?
(Shows ~OhioMom a list of common American Income Life Insurance Company problems)
~OhioMom: "Overcharge/Strange charge" was why I was trying to call.
~OhioMom's review of American Income Life Insurance Company customer service
GetHuman: So how would you sum up your experience for GetHuman's American Income Life Insurance Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~OhioMom: I just went to the American Income Life website at http:**www.ailife.com and clicked on Policyholder Services. The phone number for American Income Life is listed there: Phone:*Phone: (***) ***-*****Fax: (***) ***-******Hours:*Monday-Friday**:** AM - *:** PM CST
GetHuman: Let's quantify your experience contacting American Income Life Insurance Company. On a scale of 1 to 5, how easy is it go get help on a American Income Life Insurance Company problem?
~OhioMom: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~OhioMom: I'd give them a three out of five on communication.
GetHuman: And what about American Income Life Insurance Company's ability to quickly and effectively address your problem?
~OhioMom: For that I would say four out of five.
GetHuman: And finally- any advice for other American Income Life Insurance Company customers?
~OhioMom: Call them early in the day or late. Don't forget any personal or account information you might need for American Income Life Insurance Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~OhioMom taken from his American Income Life Insurance Company customer service problem that occurred on November 13th, 2017.
American Income Life Insurance Company
5.00 of 5 stars | 5 reviews
~OhioMom's American Income Life Insurance Company Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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