Juniper Bank (Mastercard): I keep getting a recurring charge that they wil...
A Juniper Bank (Mastercard) customer review by GetHuman user ~Unhappy customer from November 8th, 2017
Background on ~Unhappy customer's case
GetHuman: ~Unhappy customer - can you tell our other Juniper Bank (Mastercard) customers when your case took place?
~Unhappy customer: Sure. It was morning, on November 6th.
GetHuman: Did you reach out to Juniper Bank (Mastercard), and if so, how?
GetHuman: And which of these common Juniper Bank (Mastercard) customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy customer a list of common Juniper Bank (Mastercard) problems)
~Unhappy customer: "Complaint" was why I was trying to call.
~Unhappy customer's review of Juniper Bank (Mastercard) customer service
GetHuman: So how would you sum up your experience for GetHuman's Juniper Bank (Mastercard) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy customer: I keep getting a recurring charge that they will not stop. I've called repeatedly. I'm contacting an attorney.
GetHuman: Let's quantify your experience contacting Juniper Bank (Mastercard). On a scale of 1 to 5, how easy is it go get help on a Juniper Bank (Mastercard) problem?
~Unhappy customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy customer: I'd give them a five out of five on communication.
GetHuman: And what about Juniper Bank (Mastercard)'s ability to quickly and effectively address your problem?
~Unhappy customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Juniper Bank (Mastercard) customers?
~Unhappy customer: Call them early in the day or late. Don't forget any personal or account information you might need for Juniper Bank (Mastercard) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy customer taken from his Juniper Bank (Mastercard) customer service problem that occurred on November 6th, 2017.