eFavormart.com: I'm very upset that the customer service reps a...

A eFavormart.com customer review by GetHuman user ~sdomolu from November 11th, 2017

Background on ~sdomolu's case

GetHuman: ~sdomolu - can you tell our other eFavormart.com customers when your case took place?
~sdomolu: Sure. It was late at night, on November 3rd.
GetHuman: Did you reach out to eFavormart.com, and if so, how?
~sdomolu: I used a live chat I found on the GetHuman eFavormart.com customer service contact info page: Contact eFavormart.com Customer Service
GetHuman: And which of these common eFavormart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~sdomolu a list of common eFavormart.com problems)
~sdomolu: "Make a purchase" was why I was trying to contact.

~sdomolu's review of eFavormart.com customer service

GetHuman: So how would you sum up your experience for GetHuman's eFavormart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sdomolu: I'm very upset that the customer service reps are rude, there is no human connection on that site!!!! My order is taking too long and they can't give me any type of ship date!!! I will never buy from them again. What company with that type of business does not have a regular call center?
GetHuman: Let's quantify your experience contacting eFavormart.com. On a scale of 1 to 5, how easy is it go get help on a eFavormart.com problem?
~sdomolu: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sdomolu: I'd give them a four out of five on communication.
GetHuman: And what about eFavormart.com's ability to quickly and effectively address your problem?
~sdomolu: For that I would say one out of five.
GetHuman: And finally- any advice for other eFavormart.com customers?
~sdomolu: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eFavormart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sdomolu taken from his eFavormart.com customer service problem that occurred on November 3rd, 2017.

eFavormart.com

1.00 of 5 stars | 8 reviews

~sdomolu's eFavormart.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like eFavormart.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with eFavormart.com in any way.

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