CashAdvance.com: I never reached customer service. I was called...

A CashAdvance.com customer review by GetHuman user ~netta89 from November 20th, 2017

Background on ~netta89's case

GetHuman: ~netta89 - can you tell our other CashAdvance.com customers when your case took place?
~netta89: Yup. It was morning, on November 15th.
GetHuman: Did you reach out to CashAdvance.com, and if so, how?
~netta89: I used the 800-500-1250 number I found for on the GetHuman CashAdvance.com customer phone number page I was on: CashAdvance.com Customer Service Phone Number
GetHuman: And which of these common CashAdvance.com customer issues best describes the reason you wanted to talk to them?
(Shows ~netta89 a list of common CashAdvance.com problems)
~netta89: "None of those really matches why I wanted to call CashAdvance.com that day." was why I was trying to call.

~netta89's review of CashAdvance.com customer service

GetHuman: So how would you sum up your experience for GetHuman's CashAdvance.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~netta89: I never reached customer service. I was called by some guy saying that I was getting sued for not paying tha application fee that I knew nothing about. It says free to sign up. They said that I had to pay $***. I'm not paying for false advertising. I didn't even get the loan.
GetHuman: Let's quantify your experience contacting CashAdvance.com. On a scale of 1 to 5, how easy is it go get help on a CashAdvance.com problem?
~netta89: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~netta89: I'd give them a two out of five on communication.
GetHuman: And what about CashAdvance.com's ability to quickly and effectively address your problem?
~netta89: For that I would say one out of five.
GetHuman: And finally- any advice for other CashAdvance.com customers?
~netta89: Call them early in the day or late. Don't forget any personal or account information you might need for CashAdvance.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~netta89 taken from his CashAdvance.com customer service problem that occurred on November 15th, 2017.

CashAdvance.com

1.00 of 5 stars | 6 reviews

~netta89's CashAdvance.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like CashAdvance.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with CashAdvance.com in any way.

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