NYandCompany.com: I never received an answer on phone. I am very...

A NYandCompany.com customer review by GetHuman user GetHuman-113614 from November 14th, 2017

Background on GetHuman-113614's case

GetHuman: GetHuman-113614 - can you tell our other NYandCompany.com customers when your case took place?
GetHuman-113614: Yes. It was afternoon, on November 7th.
GetHuman: Did you reach out to NYandCompany.com, and if so, how?
GetHuman-113614: I used the 800-961-9906 number I found for on the GetHuman NYandCompany.com customer phone number page I was on: NYandCompany.com Customer Service Phone Number
GetHuman: And which of these common NYandCompany.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-113614 a list of common NYandCompany.com problems)
GetHuman-113614: "Cancel order" was why I was trying to call.

GetHuman-113614's review of NYandCompany.com customer service

GetHuman: So how would you sum up your experience for GetHuman's NYandCompany.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-113614: I never received an answer on phone. I am very frustrated as I have a situation that happened at a New York and Company store at Easton Town Center ,Columbus Ohio. My * daughters and I love your store but I have to say, I am losing faith.
GetHuman: Let's quantify your experience contacting NYandCompany.com. On a scale of 1 to 5, how easy is it go get help on a NYandCompany.com problem?
GetHuman-113614: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-113614: I'd give them a four out of five on communication.
GetHuman: And what about NYandCompany.com's ability to quickly and effectively address your problem?
GetHuman-113614: For that I would say three out of five.
GetHuman: And finally- any advice for other NYandCompany.com customers?
GetHuman-113614: Call them early in the day or late. Don't forget any personal or account information you might need for NYandCompany.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-113614 taken from his NYandCompany.com customer service problem that occurred on November 7th, 2017.

NYandCompany.com

2.00 of 5 stars | 1 reviews

GetHuman-113614's NYandCompany.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like NYandCompany.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with NYandCompany.com in any way.

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