Garden Ridge: I purchchaced a xmas tree just the other day an...

A Garden Ridge customer review by GetHuman user ~asmalley1234@comcast .net from November 18th, 2017

Background on ~asmalley1234@comcast .net's case

GetHuman: ~asmalley1234@comcast .net - can you tell our other Garden Ridge customers when your case took place?
~asmalley1234@comcast .net: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to Garden Ridge, and if so, how?
~asmalley1234@comcast .net: I used the 817-763-5478 number I found for on the GetHuman Garden Ridge customer phone number page I was on: Garden Ridge Customer Service Phone Number
GetHuman: And which of these common Garden Ridge customer issues best describes the reason you wanted to talk to them?
(Shows ~asmalley1234@comcast .net a list of common Garden Ridge problems)
~asmalley1234@comcast .net: "Cancel order" was why I was trying to call.

~asmalley1234@comcast .net's review of Garden Ridge customer service

GetHuman: So how would you sum up your experience for GetHuman's Garden Ridge customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~asmalley1234@comcast .net: I purchchaced a xmas tree just the other day and it is is a pre lite tre only the bottom lightes work this tree was alot of money and i need someone to talk to about this ASAP April Siebert
GetHuman: Let's quantify your experience contacting Garden Ridge. On a scale of 1 to 5, how easy is it go get help on a Garden Ridge problem?
~asmalley1234@comcast .net: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~asmalley1234@comcast .net: I'd give them a three out of five on communication.
GetHuman: And what about Garden Ridge's ability to quickly and effectively address your problem?
~asmalley1234@comcast .net: For that I would say four out of five.
GetHuman: And finally- any advice for other Garden Ridge customers?
~asmalley1234@comcast .net: Call them early in the day or late. Don't forget any personal or account information you might need for Garden Ridge to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~asmalley1234@comcast .net taken from his Garden Ridge customer service problem that occurred on November 10th, 2017.

Garden Ridge

1.29 of 5 stars | 3 reviews

~asmalley1234@comcast .net's Garden Ridge Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Garden Ridge, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Garden Ridge in any way.

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