MidAmerican Energy Co: I tried to leave a message on the website and t...
A MidAmerican Energy Co customer review by GetHuman user ~mrbobup from November 18th, 2017
Background on ~mrbobup's case
GetHuman: ~mrbobup - can you tell our other MidAmerican Energy Co customers when your case took place?
~mrbobup: Yes I can. It was middle of the night, on November 9th.
GetHuman: Did you reach out to MidAmerican Energy Co, and if so, how?
GetHuman: And which of these common MidAmerican Energy Co customer issues best describes the reason you wanted to talk to them?
(Shows ~mrbobup a list of common MidAmerican Energy Co problems)
~mrbobup: "Setup service" was why I was trying to call.
~mrbobup's review of MidAmerican Energy Co customer service
GetHuman: So how would you sum up your experience for GetHuman's MidAmerican Energy Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mrbobup: I tried to leave a message on the website and this "tell us more" pop occurs blocking me from leaving my message, so maybe if I fill this in it will let me leave a message. I have been receiving phone calls from this number ********** and then it hangs up on me and then a get a call directly afterwards indicating a survey. STOP calling my phone, my number is provided to mid american energy as a customer not as a calling list for a survey company, its a crock of ****, its not like we can change companies, this is annoying and takes up my time every time it happens. PLEASE STOP
GetHuman: Let's quantify your experience contacting MidAmerican Energy Co. On a scale of 1 to 5, how easy is it go get help on a MidAmerican Energy Co problem?
~mrbobup: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mrbobup: I'd give them a five out of five on communication.
GetHuman: And what about MidAmerican Energy Co's ability to quickly and effectively address your problem?
~mrbobup: For that I would say two out of five.
GetHuman: And finally- any advice for other MidAmerican Energy Co customers?
~mrbobup: Call them early in the day or late. Don't forget any personal or account information you might need for MidAmerican Energy Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mrbobup taken from his MidAmerican Energy Co customer service problem that occurred on November 9th, 2017.
MidAmerican Energy Co
2.33 of 5 stars | 2 reviews
~mrbobup's MidAmerican Energy Co Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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