Onestopplus.com: I wanted to know how I could return some items...

A Onestopplus.com customer review by GetHuman user ~Dee from November 18th, 2017

Background on ~Dee's case

GetHuman: ~Dee - can you tell our other Onestopplus.com customers when your case took place?
~Dee: Yup. It was evening, on November 8th.
GetHuman: Did you reach out to Onestopplus.com, and if so, how?
~Dee: I used the 888-252-5484 number I found for on the GetHuman Onestopplus.com customer phone number page I was on: Onestopplus.com Customer Service Phone Number
GetHuman: And which of these common Onestopplus.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Dee a list of common Onestopplus.com problems)
~Dee: "Change order" was why I was trying to call.

~Dee's review of Onestopplus.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Onestopplus.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dee: I wanted to know how I could return some items without paperwork. I was told by your Operator that the return label would call up my account and would match my return items for a refund. I am returning * pairs of shorts. I ordered * pairs of capris which I have received and love! I think your store is just the best! You are efficient and friendly always. Thank you.
GetHuman: Let's quantify your experience contacting Onestopplus.com. On a scale of 1 to 5, how easy is it go get help on a Onestopplus.com problem?
~Dee: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dee: I'd give them a five out of five on communication.
GetHuman: And what about Onestopplus.com's ability to quickly and effectively address your problem?
~Dee: For that I would say five out of five.
GetHuman: And finally- any advice for other Onestopplus.com customers?
~Dee: Call them early in the day or late. Don't forget any personal or account information you might need for Onestopplus.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dee taken from his Onestopplus.com customer service problem that occurred on November 8th, 2017.

Onestopplus.com

3.67 of 5 stars | 2 reviews

~Dee's Onestopplus.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Onestopplus.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Onestopplus.com in any way.

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