ToolKing.com: I will looking out for the tracking number for...
A ToolKing.com customer review by GetHuman user ~kelf54 from November 21st, 2017
Background on ~kelf54's case
GetHuman: ~kelf54 - can you tell our other ToolKing.com customers when your case took place?
~kelf54: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to ToolKing.com, and if so, how?
GetHuman: And which of these common ToolKing.com customer issues best describes the reason you wanted to talk to them?
(Shows ~kelf54 a list of common ToolKing.com problems)
~kelf54: "Complaint" was why I was trying to call.
~kelf54's review of ToolKing.com customer service
GetHuman: So how would you sum up your experience for GetHuman's ToolKing.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kelf54: I will looking out for the tracking number for the rest of my order. promised it would be shipped today.
GetHuman: Let's quantify your experience contacting ToolKing.com. On a scale of 1 to 5, how easy is it go get help on a ToolKing.com problem?
~kelf54: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kelf54: I'd give them a three out of five on communication.
GetHuman: And what about ToolKing.com's ability to quickly and effectively address your problem?
~kelf54: For that I would say five out of five.
GetHuman: And finally- any advice for other ToolKing.com customers?
~kelf54: Call them early in the day or late. Don't forget any personal or account information you might need for ToolKing.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kelf54 taken from his ToolKing.com customer service problem that occurred on November 13th, 2017.
ToolKing.com
3.50 of 5 stars | 2 reviews
~kelf54's ToolKing.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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