6pm.com: I will not order again.*The quality of the shoe...

A 6pm.com customer review by GetHuman user ~Joann Buzby from November 25th, 2017

Background on ~Joann Buzby's case

GetHuman: ~Joann Buzby - can you tell our other 6pm.com customers when your case took place?
~Joann Buzby: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to 6pm.com, and if so, how?
~Joann Buzby: I used a phone number I found on the GetHuman 6pm.com customer service contact info page: Contact 6pm.com Customer Service
GetHuman: And which of these common 6pm.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Joann Buzby a list of common 6pm.com problems)
~Joann Buzby: "Overcharge/Strange charge" was why I was trying to call.

~Joann Buzby's review of 6pm.com customer service

GetHuman: So how would you sum up your experience for GetHuman's 6pm.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joann Buzby: I will not order again.*The quality of the shoes we were less than poor.*Trying to get info to return is a joke. Who has time to go through all this.***
GetHuman: Let's quantify your experience contacting 6pm.com. On a scale of 1 to 5, how easy is it go get help on a 6pm.com problem?
~Joann Buzby: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joann Buzby: I'd give them a five out of five on communication.
GetHuman: And what about 6pm.com's ability to quickly and effectively address your problem?
~Joann Buzby: For that I would say five out of five.
GetHuman: And finally- any advice for other 6pm.com customers?
~Joann Buzby: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for 6pm.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joann Buzby taken from his 6pm.com customer service problem that occurred on November 16th, 2017.

6pm.com

3.75 of 5 stars | 34 reviews

~Joann Buzby's 6pm.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like 6pm.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with 6pm.com in any way.

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