IRS: I sat and said nothing and someone answered rig...
A IRS customer review by GetHuman user GetHuman-297861 from October 29th, 2017
Background on GetHuman-297861's case
GetHuman: GetHuman-297861 - can you tell our other IRS customers when your case took place?
GetHuman-297861: Sure. It was morning, on October 27th.
GetHuman: Did you reach out to IRS, and if so, how?
GetHuman-297861: I used the 800-829-1040 number I found for on the GetHuman IRS customer phone number page I was on: IRS Customer Service Phone Number
GetHuman: And which of these common IRS customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-297861 a list of common IRS problems
GetHuman-297861: "Filing Issue" was why I was trying to call.
GetHuman-297861's review of IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-297861: I sat and said nothing and someone answered right away.. they transfered me to the department I need where the wait was about * mins but not bad for the IRS! Got my info and was very pleased! Thanks! Staying quiet is the key! -leann GA
GetHuman: Let's quantify your experience contacting IRS. On a scale of 1 to 5, how easy is it go get help on a IRS problem?
GetHuman-297861: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-297861: I'd give them a three out of five on communication.
GetHuman: And what about IRS's ability to quickly and effectively address your problem?
GetHuman-297861: For that I would say two out of five.
GetHuman: And finally- any advice for other IRS customers?
GetHuman-297861: Call them early in the day or late. Don't forget any personal or account information you might need for IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-297861 taken from his IRS customer service problem that occurred on October 27th, 2017.