Idaho Power Co: We had a power outage in our area. There was a...

A Idaho Power Co customer review by GetHuman user GetHuman-255810 from November 14th, 2017

Background on GetHuman-255810's case

GetHuman: GetHuman-255810 - can you tell our other Idaho Power Co customers when your case took place?
GetHuman-255810: Yes I can. It was evening, on November 6th.
GetHuman: Did you reach out to Idaho Power Co, and if so, how?
GetHuman-255810: I used the 800-488-6151 number I found for on the GetHuman Idaho Power Co customer phone number page I was on: Idaho Power Co Customer Service Phone Number
GetHuman: And which of these common Idaho Power Co customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-255810 a list of common Idaho Power Co problems)
GetHuman-255810: "Book appointment" was why I was trying to call.

GetHuman-255810's review of Idaho Power Co customer service

GetHuman: So how would you sum up your experience for GetHuman's Idaho Power Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-255810: We had a power outage in our area. There was a message letting us know what was going on. This was very helpful.
GetHuman: Let's quantify your experience contacting Idaho Power Co. On a scale of 1 to 5, how easy is it go get help on a Idaho Power Co problem?
GetHuman-255810: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-255810: I'd give them a five out of five on communication.
GetHuman: And what about Idaho Power Co's ability to quickly and effectively address your problem?
GetHuman-255810: For that I would say two out of five.
GetHuman: And finally- any advice for other Idaho Power Co customers?
GetHuman-255810: Call them early in the day or late. Don't forget any personal or account information you might need for Idaho Power Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-255810 taken from his Idaho Power Co customer service problem that occurred on November 6th, 2017.

Idaho Power Co

2.97 of 5 stars | 5 reviews

GetHuman-255810's Idaho Power Co Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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