Idaho Power Co: they answered immediately and then put me on ho...
A Idaho Power Co customer review by GetHuman user GetHuman-352930 from November 4th, 2017
Background on GetHuman-352930's case
GetHuman: GetHuman-352930 - can you tell our other Idaho Power Co customers when your case took place?
GetHuman-352930: Yes I can. It was morning, on October 26th.
GetHuman: Did you reach out to Idaho Power Co, and if so, how?
GetHuman: And which of these common Idaho Power Co customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-352930 a list of common Idaho Power Co problems)
GetHuman-352930: "Cancel service" was why I was trying to call.
GetHuman-352930's review of Idaho Power Co customer service
GetHuman: So how would you sum up your experience for GetHuman's Idaho Power Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-352930: they answered immediately and then put me on hold for ** minutes. When I got thru they told me they could take my payment over the phone as their system was down.
GetHuman: Let's quantify your experience contacting Idaho Power Co. On a scale of 1 to 5, how easy is it go get help on a Idaho Power Co problem?
GetHuman-352930: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-352930: I'd give them a five out of five on communication.
GetHuman: And what about Idaho Power Co's ability to quickly and effectively address your problem?
GetHuman-352930: For that I would say five out of five.
GetHuman: And finally- any advice for other Idaho Power Co customers?
GetHuman-352930: Call them early in the day or late. Don't forget any personal or account information you might need for Idaho Power Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-352930 taken from his Idaho Power Co customer service problem that occurred on October 26th, 2017.