Indiana Visa Debit Card Program (EPPICard): 5/24/2013 Update: When you cal | ~Erica

5/24/2013 Update: When you call do NOT p

5/24/2013 Update:
When you call do NOT push ANY buttons at all.
1st ? English/Spanish (Press Nothing)
2nd ? Unemp/Child Sup/State $ (Press Nothing)
"We're sorry we did not receive your selection..." (it says this two times)
Then it says "We're sorry we did not receive your selection again. Please call back later when you can make a selection. If you need immediate assistance please hold while we transfer you to a cust svc rep. (Just hold, not too long and you will have a human)
No time? Let us do it.
Hand your issue over to us- we'll wait on hold, do what it takes to resolve it, and report back- or give you a refund.

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