JCrew.com: Best service I have reeived in a long time. Tia...

A JCrew.com customer review by GetHuman user ~silveramron from November 14th, 2017

Background on ~silveramron's case

GetHuman: ~silveramron - can you tell our other JCrew.com customers when your case took place?
~silveramron: Yes. It was afternoon, on November 4th.
GetHuman: Did you reach out to JCrew.com, and if so, how?
~silveramron: I used the 800-562-0258 number I found for on the GetHuman JCrew.com customer phone number page I was on: JCrew.com Customer Service Phone Number
GetHuman: And which of these common JCrew.com customer issues best describes the reason you wanted to talk to them?
(Shows ~silveramron a list of common JCrew.com problems)
~silveramron: "Returns" was why I was trying to call.

~silveramron's review of JCrew.com customer service

GetHuman: So how would you sum up your experience for GetHuman's JCrew.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~silveramron: Best service I have reeived in a long time. Tia Jablonsky has me converted to a JCrew shopper.Entire staff @Riverside Mall, Hackensack gave marvelous service.Applause for all of them. I'll be back.
GetHuman: Let's quantify your experience contacting JCrew.com. On a scale of 1 to 5, how easy is it go get help on a JCrew.com problem?
~silveramron: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~silveramron: I'd give them a five out of five on communication.
GetHuman: And what about JCrew.com's ability to quickly and effectively address your problem?
~silveramron: For that I would say three out of five.
GetHuman: And finally- any advice for other JCrew.com customers?
~silveramron: Call them early in the day or late. Don't forget any personal or account information you might need for JCrew.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~silveramron taken from his JCrew.com customer service problem that occurred on November 4th, 2017.


5.00 of 5 stars | 2 reviews

~silveramron's JCrew.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like JCrew.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with JCrew.com in any way.

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