JPMorgan Chase Benefits Payment: A nightmare! Tried *x never spoke to a live per...
A JPMorgan Chase Benefits Payment customer review by GetHuman user ~Newly retired from November 3rd, 2017
Background on ~Newly retired's case
GetHuman: ~Newly retired - can you tell our other JPMorgan Chase Benefits Payment customers when your case took place?
~Newly retired: Yes I can. It was middle of the night, on October 25th.
GetHuman: Did you reach out to JPMorgan Chase Benefits Payment, and if so, how?
GetHuman: And which of these common JPMorgan Chase Benefits Payment customer issues best describes the reason you wanted to talk to them?
(Shows ~Newly retired a list of common JPMorgan Chase Benefits Payment problems)
~Newly retired: "Get financial advice" was why I was trying to call.
~Newly retired's review of JPMorgan Chase Benefits Payment customer service
GetHuman: So how would you sum up your experience for GetHuman's JPMorgan Chase Benefits Payment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Newly retired: A nightmare! Tried *x never spoke to a live person.Twice told to call back. Once left on hold for ** mins.i finally had to give up.THE WORST!!
GetHuman: Let's quantify your experience contacting JPMorgan Chase Benefits Payment. On a scale of 1 to 5, how easy is it go get help on a JPMorgan Chase Benefits Payment problem?
~Newly retired: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Newly retired: I'd give them a five out of five on communication.
GetHuman: And what about JPMorgan Chase Benefits Payment's ability to quickly and effectively address your problem?
~Newly retired: For that I would say four out of five.
GetHuman: And finally- any advice for other JPMorgan Chase Benefits Payment customers?
~Newly retired: Call them early in the day or late. Don't forget any personal or account information you might need for JPMorgan Chase Benefits Payment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Newly retired taken from his JPMorgan Chase Benefits Payment customer service problem that occurred on October 25th, 2017.