JP Morgan Chase Benefits Payment: A nightmare! Tried *x never spoke to a live per...

A JP Morgan Chase Benefits Payment customer review by GetHuman user ~Newly retired from November 3rd, 2017

Background on ~Newly retired's case

GetHuman: ~Newly retired - can you tell our other JP Morgan Chase Benefits Payment customers when your case took place?
~Newly retired: Yes I can. It was middle of the night, on October 25th.
GetHuman: Did you reach out to JP Morgan Chase Benefits Payment, and if so, how?
~Newly retired: I used the 888-719-8932 number I found for on the GetHuman JP Morgan Chase Benefits Payment customer phone number page I was on: JP Morgan Chase Benefits Payment Customer Service Phone Number
GetHuman: And which of these common JP Morgan Chase Benefits Payment customer issues best describes the reason you wanted to talk to them?
(Shows ~Newly retired a list of common JP Morgan Chase Benefits Payment problems)
~Newly retired: "Get financial advice" was why I was trying to call.

~Newly retired's review of JP Morgan Chase Benefits Payment customer service

GetHuman: So how would you sum up your experience for GetHuman's JP Morgan Chase Benefits Payment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Newly retired: A nightmare! Tried *x never spoke to a live person.Twice told to call back. Once left on hold for ** mins.i finally had to give up.THE WORST!!
GetHuman: Let's quantify your experience contacting JP Morgan Chase Benefits Payment. On a scale of 1 to 5, how easy is it go get help on a JP Morgan Chase Benefits Payment problem?
~Newly retired: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Newly retired: I'd give them a five out of five on communication.
GetHuman: And what about JP Morgan Chase Benefits Payment's ability to quickly and effectively address your problem?
~Newly retired: For that I would say four out of five.
GetHuman: And finally- any advice for other JP Morgan Chase Benefits Payment customers?
~Newly retired: Call them early in the day or late. Don't forget any personal or account information you might need for JP Morgan Chase Benefits Payment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Newly retired taken from his JP Morgan Chase Benefits Payment customer service problem that occurred on October 25th, 2017.

JP Morgan Chase Benefits Payment

4.00 of 5 stars | 15 reviews

~Newly retired's JP Morgan Chase Benefits Payment Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

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