JP Morgan Chase Benefits Payment: I understood BUT Roger had no clue of what I wa...

A JP Morgan Chase Benefits Payment customer review by GetHuman user GetHuman-410360 from November 28th, 2017

Background on GetHuman-410360's case

GetHuman: GetHuman-410360 - can you tell our other JP Morgan Chase Benefits Payment customers when your case took place?
GetHuman-410360: Yes I can. It was late at night, on November 26th.
GetHuman: Did you reach out to JP Morgan Chase Benefits Payment, and if so, how?
GetHuman-410360: I used the 888-719-8932 number I found for on the GetHuman JP Morgan Chase Benefits Payment customer phone number page I was on: JP Morgan Chase Benefits Payment Customer Service Phone Number
GetHuman: And which of these common JP Morgan Chase Benefits Payment customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-410360 a list of common JP Morgan Chase Benefits Payment problems)
GetHuman-410360: "Get financial advice" was why I was trying to call.

GetHuman-410360's review of JP Morgan Chase Benefits Payment customer service

GetHuman: So how would you sum up your experience for GetHuman's JP Morgan Chase Benefits Payment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-410360: I understood BUT Roger had no clue of what I was asking! The mybenefitpayment.com site is not operable, yet he (Roger) helpfully sent me a link that DOES NOT WORK!
GetHuman: Let's quantify your experience contacting JP Morgan Chase Benefits Payment. On a scale of 1 to 5, how easy is it go get help on a JP Morgan Chase Benefits Payment problem?
GetHuman-410360: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-410360: I'd give them a four out of five on communication.
GetHuman: And what about JP Morgan Chase Benefits Payment's ability to quickly and effectively address your problem?
GetHuman-410360: For that I would say five out of five.
GetHuman: And finally- any advice for other JP Morgan Chase Benefits Payment customers?
GetHuman-410360: Call them early in the day or late. Don't forget any personal or account information you might need for JP Morgan Chase Benefits Payment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-410360 taken from his JP Morgan Chase Benefits Payment customer service problem that occurred on November 26th, 2017.

JP Morgan Chase Benefits Payment

4.00 of 5 stars | 15 reviews

GetHuman-410360's JP Morgan Chase Benefits Payment Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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