JPMorgan Retirement Plan Services: On the web site it lists two numbers that are t...
A JPMorgan Retirement Plan Services customer review by GetHuman user GetHuman-234329 from November 12th, 2017
Background on GetHuman-234329's case
GetHuman: GetHuman-234329 - can you tell our other JPMorgan Retirement Plan Services customers when your case took place?
GetHuman-234329: Yes. It was morning, on November 2nd.
GetHuman: Did you reach out to JPMorgan Retirement Plan Services, and if so, how?
GetHuman: And which of these common JPMorgan Retirement Plan Services customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-234329 a list of common JPMorgan Retirement Plan Services problems)
GetHuman-234329: "Question" was why I was trying to call.
GetHuman-234329's review of JPMorgan Retirement Plan Services customer service
GetHuman: So how would you sum up your experience for GetHuman's JPMorgan Retirement Plan Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-234329: On the web site it lists two numbers that are the same for "automated services" and "representative services", the number for both is the same **-***-***-****, this number is "automated services" only. Im trying to speak with a representative, please help!
GetHuman: Let's quantify your experience contacting JPMorgan Retirement Plan Services. On a scale of 1 to 5, how easy is it go get help on a JPMorgan Retirement Plan Services problem?
GetHuman-234329: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-234329: I'd give them a five out of five on communication.
GetHuman: And what about JPMorgan Retirement Plan Services's ability to quickly and effectively address your problem?
GetHuman-234329: For that I would say one out of five.
GetHuman: And finally- any advice for other JPMorgan Retirement Plan Services customers?
GetHuman-234329: Call them early in the day or late. Don't forget any personal or account information you might need for JPMorgan Retirement Plan Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-234329 taken from his JPMorgan Retirement Plan Services customer service problem that occurred on November 2nd, 2017.