Jack Link's Beef Jerky: Product was old and stale before expiry date.
A Jack Link's Beef Jerky customer review by GetHuman user GetHuman-jamiewal from December 6th, 2017
Background on GetHuman-jamiewal's case
GetHuman: GetHuman-jamiewal - can you tell our other Jack Link's Beef Jerky customers when your case took place?
GetHuman-jamiewal: Yup. It was evening, on November 29th.
GetHuman: Did you reach out to Jack Link's Beef Jerky, and if so, how?
GetHuman: And which of these common Jack Link's Beef Jerky customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jamiewal a list of common Jack Link's Beef Jerky problems)
GetHuman-jamiewal: "Where to buy" was why I was trying to call.
GetHuman-jamiewal's review of Jack Link's Beef Jerky customer service
GetHuman: So how would you sum up your experience for GetHuman's Jack Link's Beef Jerky customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jamiewal: Product was old and stale before expiry date.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-jamiewal: Bought * small batch teriyaki no.** yesterday with an expiry date of June **,****. Jerky was rock hard. Dog manage to chew it up but my son and I couldn't.
GetHuman: Let's quantify your experience contacting Jack Link's Beef Jerky. On a scale of 1 to 5, how easy is it go get help on a Jack Link's Beef Jerky problem?
GetHuman-jamiewal: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jamiewal: I'd give them a five out of five on communication.
GetHuman: And what about Jack Link's Beef Jerky's ability to quickly and effectively address your problem?
GetHuman-jamiewal: For that I would say one out of five.
GetHuman: And finally- any advice for other Jack Link's Beef Jerky customers?
GetHuman-jamiewal: Call them early in the day or late. Don't forget any personal or account information you might need for Jack Link's Beef Jerky to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jamiewal taken from his Jack Link's Beef Jerky customer service problem that occurred on November 29th, 2017.