Juno: I want to close my account *****@***.com , I CA...
A Juno customer review by GetHuman user ~Darrel Porter from November 21st, 2017
Background on ~Darrel Porter's case
GetHuman: ~Darrel Porter - can you tell our other Juno customers when your case took place?
~Darrel Porter: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to Juno, and if so, how?
GetHuman: And which of these common Juno customer issues best describes the reason you wanted to talk to them?
(Shows ~Darrel Porter a list of common Juno problems)
~Darrel Porter: "Complaint" was why I was trying to call.
~Darrel Porter's review of Juno customer service
GetHuman: So how would you sum up your experience for GetHuman's Juno customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Darrel Porter: I want to close my account *****@***.com , I CALLED AND YOU SAID YOU WOULD TAKE CARE OF IT * DAYS AGO and I am sick and tired of ** spams a week from Canada wanting me to buy viarga or meet horny girls, HAD IT
GetHuman: Let's quantify your experience contacting Juno. On a scale of 1 to 5, how easy is it go get help on a Juno problem?
~Darrel Porter: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Darrel Porter: I'd give them a three out of five on communication.
GetHuman: And what about Juno's ability to quickly and effectively address your problem?
~Darrel Porter: For that I would say four out of five.
GetHuman: And finally- any advice for other Juno customers?
~Darrel Porter: Call them early in the day or late. Don't forget any personal or account information you might need for Juno to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Darrel Porter taken from his Juno customer service problem that occurred on November 17th, 2017.