KFC: Chicago UPTOWN location, horrible service, dirt...
A KFC customer review by GetHuman user ~North Side from November 27th, 2017
Background on ~North Side's case
GetHuman: ~North Side - can you tell our other KFC customers when your case took place?
~North Side: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~North Side a list of common KFC problems)
~North Side: "Make a reservation" was why I was trying to call.
~North Side's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~North Side: Chicago UPTOWN location, horrible service, dirty unsanitary conditions ( tables not wiped down, drink counter nasty with stale liquids on top on the counter, run down interior... would eat a in *rd world country before going there again! report to the Chicago Department of Health for uncleanness conditions and poor quality of in-dining and customer service
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~North Side: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~North Side: I'd give them a five out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~North Side: For that I would say two out of five.
GetHuman: And finally- any advice for other KFC customers?
~North Side: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~North Side taken from his KFC customer service problem that occurred on November 17th, 2017.