Post Office: Lovely bunch of cheerful staff in our Exmouth p...
A Post Office customer review by GetHuman user ~megjoe from November 9th, 2017
Background on ~megjoe's case
GetHuman: ~megjoe - can you tell our other Post Office customers when your case took place?
~megjoe: Yes I can. It was middle of the night, on October 31st.
GetHuman: Did you reach out to Post Office, and if so, how?
GetHuman: And which of these common Post Office customer issues best describes the reason you wanted to talk to them?
(Shows ~megjoe a list of common Post Office problems)
~megjoe: "Lost package" was why I was trying to call.
~megjoe's review of Post Office customer service
GetHuman: So how would you sum up your experience for GetHuman's Post Office customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~megjoe: Lovely bunch of cheerful staff in our Exmouth post office, although dealing with long queues treated us all with time and as if our dealings are important.
GetHuman: Let's quantify your experience contacting Post Office. On a scale of 1 to 5, how easy is it go get help on a Post Office problem?
~megjoe: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~megjoe: I'd give them a one out of five on communication.
GetHuman: And what about Post Office's ability to quickly and effectively address your problem?
~megjoe: For that I would say four out of five.
GetHuman: And finally- any advice for other Post Office customers?
~megjoe: Call them early in the day or late. Don't forget any personal or account information you might need for Post Office to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~megjoe taken from his Post Office customer service problem that occurred on October 31st, 2017.